Hyundai Assurance Trade In FAQs

Hyundai Motor America Trade-In Value Guarantee
Frequently Asked Questions

1. How much does the Trade-In Value Guarantee cost?
   The Hyundai Trade-In Value Guarantee is provided to you at no cost.
2. What is the guaranteed trade-in value?
   Your guaranteed trade-in value is the minimum amount you will receive for your qualified Hyundai when presented to a participating Hyundai dealership as a trade-in on the purchase of a new Hyundai vehicle.
3. When can I trade-in my vehicle and exercise the Trade-In Value Guarantee?
   You may trade-in your vehicle and exercise the Trade-In Value Guarantee if your purchased vehicle is traded in more than 24 months and prior to the 49th month after the Guarantee effective date.
4. Will my Trade-In Value Guarantee ever be reduced?
   Yes, it will be reduced for excessive wear and use based on Hyundai Motor America's standards for normal use and for mileage in excess of 15,000 miles per year.
5. What happens if I drive more than 15,000 miles per year?
   Your Trade-In Value Guarantee will be reduced by 20 cents per mile for each mile over 15,000 miles per year for the time between the effective date of your guarantee and the trade-in date.
6. Who is the Administrator?
   Interstate National Dealer Services is the administrator and may be reached at 1-866-661-9410 or by mail at:
   

   Interstate National Dealer Services
   6120 Powers Ferry Road NW
   Suite 200
   Atlanta, GA 30339

7. Can I buy a Hyundai from any Hyundai Dealership and receive Trade-In Value Guarantee?
   You may purchase a new Hyundai vehicle from any Hyundai Dealership, but must trade-in your purchased vehicle at a Participating Hyundai Dealership. A participating dealership is one that has not opted out of the program through which this guarantee is provided.
8. Do I have to buy a new vehicle to receive the Trade-In Value Guarantee amount on my vehicle?
   Yes, the vehicle that is covered by the Guarantee must be purchased by a participating dealership in conjunction with your purchase of a new Hyundai vehicle.
9. Do I have to trade-in my Hyundai at the same dealership from which I purchased it?
   No, you may trade it in at any participating dealership.
10. Do I have to follow a regular maintenance schedule on my Hyundai in order to qualify for this guarantee?
    Yes, you must provide proof that you have performed all scheduled maintenance at any Hyundai dealership prior to your trade-in date.
11. Do I need to provide proof of ownership when I trade-in my vehicle?
    Yes, you must provide proof of your ownership of the purchased vehicle on the trade-in date.
12. What happens if my vehicle is worth more than the Trade-In Value Guarantee when I go to trade it in?
    You will receive the value of your vehicle as appraised by the Hyundai Dealership.
13. Do I have to finance my vehicle through Hyundai Credit America when I trade-in my purchased Hyundai vehicle?
    Yes, on your trade-in transaction, you must finance that purchase through Hyundai Credit America.
14. Is this guarantee transferrable?
    No, you may not assign or transfer this Guarantee at any time. No other person has any rights under this Guarantee.